FAQ's

We maintain strict verification protocols for all medications. Each product undergoes multiple quality checks, including authentication of source, verification of expiration dates, and condition assessment. Our licensed pharmacists personally verify each medication before it's approved for resale, ensuring you receive safe, genuine products.

Our storage facilities maintain strict temperature and humidity controls according to pharmaceutical guidelines. We use advanced monitoring systems to ensure optimal conditions 24/7. All medications are stored in their original packaging and protected from light, moisture, and temperature fluctuations to maintain their efficacy and safety.

We require valid prescriptions from licensed healthcare providers for all prescription medications. These must be current and complete with patient information, medication details, and provider credentials. We verify all prescriptions with the issuing healthcare provider before dispensing medication to ensure patient safety and legal compliance.

For safety reasons, we cannot accept returns of dispensed medications. However, if you receive damaged products or incorrect items, please contact us within 24 hours of delivery. We'll investigate the issue and provide appropriate compensation or replacement. All claims must be documented with photos of the received items and original packaging.